COVID-19 Education

COVID-19 Education: Click here
At this time, to keep our residents and staff safe, we request that family, friends, and vendors do not visit the facility unless absolutely necessary. 
Thank you for your cooperation. 

200 7th Avenue SW Altoona, IA 50009

(515) 967-4267

COVID-19 Education

11.24.20:
 

Thank you again for your support, kind messages and prayers. We are so grateful to be a part of the Altoona community. We wish you all a very healthy and safe Thanksgiving.

As of November 24, we have thirty residents who have tested positive for COVID-19 and nine staff members who have tested positive. At this time, the residents who have tested positive are in Isolation and receiving care from our dedicated team and their physician(s). The staff members who have tested positive are not working and will not return until meeting all CDC guidelines. With that, we have residents and staff members who are recovering quickly. We look forward to transitioning our residents to the “well” unit next week and also welcoming back our staff members who will be meeting the CDC guidelines to return to work

We will continue to conduct facility wide testing twice a week for the next 14 days. We are in communication with the County Health Department and are following their guidelines closely. We are so grateful to be able to test our staff and residents on a regular basis. As a result of this, the numbers of positive and negative cases will fluctuate regularly. In an effort to aggressively combat this virus, we are also screening each employee at the beginning and end of every shift. No employee with symptoms is working.

At this time, our Conversation Station remains closed. In the meantime, we are happy to schedule a call or virtual visit with your loved one. To schedule a call or virtual visit, call us at (515) 967-4267 during regular business hours Monday—Friday or message us at the link below.

As always, we encourage our community to contact us with any questions or concerns at the link below. If you’d like to speak with our administrator directly, please call during regular business hours Monday — Friday.

11.18.20:
 
Thank you again for your support, kind messages and prayers. We are so grateful to be a part of the Altoona community.
 
As of November 18, we have 18 residents who have tested positive for COVID-19 and three staff members who have tested positive. At this time, the residents who have tested positive are in Isolation and receiving care from our dedicated team and their physician(s).
 
The staff members who have tested positive are not working and will not return until meeting all CDC guidelines.
 
We are so grateful to be able to test our staff and residents on a regular basis. As a result of this, the numbers of positive and negative cases will fluctuate regularly.
 
In an effort to aggressively combat this virus, we are also screening each employee at the beginning and end of every shift. No employee with symptoms is working.
 
As always, we encourage our community to contact us with any questions or concerns. If you’d like to speak with our administrator directly, please call (515) 967-4267 during regular business hours Monday – Friday.
 

11.13.20

We want to  express  our continued gratitude to everyone for your continued support and patience as we continue to prioritize the health and safety of our residents and staff during this continual pandemic.

On November 12, 2020 we started a round of testing on all residents based on a change of condition.  Our testing did result in 3 residents testing positive at the facility level.  Further testing will be reviewed at the Pathogen Lab to provide confirmation for positivity. We also had 1 associate test positive during this time and are awaiting for the lab confirmation.

As a facility, we continue to follow the CMS guidelines for testing of associates based on the positivity rate in our county. Such frequent testing will result in the occasional positive test result, but we would like to assure you that we are taking all the possible precautions to keep our residents safe and routine testing is truly the best way we can create a safe environment.  

We will continue to test all associates at a minimum of twice a week until the positivity rate in Polk County in under 10%.  We will continue to test residents in accordance with the regulations.

At this time, we will discontinue the indoor Conversation Station Booth and will return to scheduling visits through the Ipad.  If you would like to schedule a time to visit with a loved one please contact Becky or Patty at 515- 967-4267 during regular business hours Monday-Friday. 

We remain dedicated to the health of our residents and staff and are appreciative for your understanding as we work hard to keep our community safe during this difficult time for everyone.

11.3.20

We want to thank you for your continued support as we continue to work through this pandemic. Earlier this week, we announced we had a potential positive test result in the facility with an associate. We did receive the lab confirmation and it resulted in a negative result leaving the facility with no positivity at this time.

We continue to conduct facility testing of all associates in accordance with the CMS mandate. As a facility we will continue to test based on the positivity rate of Polk County. As of this morning the positivity rate is 9.9 %.

Through testing our team is dedicated to preventing exposure to the virus. We continue to follow all mandated requirements; we work closely with our Medical Directors and Polk County Health Department to ensure our policies and procedures meet all state and federal guidelines.

At this time, we will continue to allow families to visit according to our visitation policy. With the increase in positivity rates in Polk County we do want to remind all families wishing to visit, if you are not feeling well, if you have cold, been ill with the flu to please refrain from visiting in person. Our staff will be more than happy to assist you with a virtual call or telephone call to keep you connected to your loved one.

If you are visiting in person at this time, please remember a mask is always required during the visit. You may not remove your mask while in the facility.
If you have any questions please call 515-967-4267 during regular hours- Monday-Friday and Becky, Patty or Joanie will be glad to answer your questions on vitiations or virtual calls.

We appreciate your patience we all continue to mitigate COVID-19.

10.29.20

As of October 29, one staff member tested positive for COVID-19 during our weekly testing.

Their last day of work was October 28.  This individual is quarantining at home and will return to work once they have met the CDC guidelines for recovery.

Following the CMS guidelines, if an associate would test positive for COVID-19, the residents will also be tested.  We are happy to report we tested all residents on October 29, and currently no residents have COVID-19.

We continue to follow the CMS guidelines for testing of associates based on the positivity rate in our county. Such frequent testing will result in the occasional positive test result, but we would like to assure you that we are taking all the possible precautions to keep our residents safe and routine testing is truly the best way we can create a safe environment. 

The last prior positive test result of an associate was on September 19, 2020.

At this time, we will continue to keep the indoor Conversation Station open to families to schedule a visit with your loved one.  If you would like to schedule a time to visit with a loved one in the Conversation Station, please contact Becky or Patty at 515- 967-4267 during regular business hours Monday-Friday. 

We remain dedicated to the health of our residents and staff and are appreciative for your understanding as we work hard to keep our community safe.

Sincerely,
Tammy Olson, Administrator

10.16.20

As of October 16, we have no active cases of COVID-19 in our facility. Thank you to our hard-working staff for making this possible! We will continue to test our employees once a week until the total positivity rate in Polk County decreases.

We welcomed our hairstylist back into the facility this week and it has been a fun boost to the morale of residents and staff.

Starting Monday, October 19, our conversation station will be indoors in the lobby. Families must call Becky or Patty at (515) 967-4267 during regular business hours Monday-Friday to schedule a visit. You can also reach out at the link below.

https://altoonanursingandrehab.com/covid-19-update/

All families should have received a letter with the guidelines to follow for indoor visitations. If you did not receive a letter, feel free to contact our team, and we will be happy to provide you with the guidelines required for visitations. If you have not returned your consent forms for the flu shot to the facility, we ask that they take a moment to do so.

As always, we are thankful for your continued support, and we look forward to safely welcoming family members inside on Monday.

10.8.20

As of October 8, we are grateful to report that we have no new active cases of COVID-19 at our facility. We are still testing our employees once per week until the total rate of positive cases in Polk County declines.

As a reminder, we will move our Conversation Station inside starting Monday, October 19. Appointments must be made in advance for visits. To schedule a visit, please contact Becky or Patty at (515) 967-4267 during regular business hours Monday-Friday. You can also reach out at the link below.

https://altoonanursingandrehab.com/covid-19-update/

All families will be receiving a letter with the guidelines to follow for indoor visitations. If you don’t receive a letter within the coming week, feel free to contact our team to learn the guidelines required for visitations.

We look forward to welcoming family members inside soon.

10.2.20

As of October 2, we continue to have no new active cases of COVID-19 at our facility. We are thankful that all of our residents and staff members are doing well.

We are also grateful to see a decline in the total rate of positive cases in Polk County. Out of an abundance of caution, we will continue to test our staff members each week. We appreciate the support and for helping to flatten the curve in our region.

Starting October 19, we will move our Conversation Station inside as the weather will be getting colder. We will send a letter out to all families on October 8 that details the guidelines for indoor visits.

Until then, if you’d like to schedule a visit outside in the Conversation Station, please contact Becky or Patty at (515) 967-4267 during regular business hours Monday-Friday. You can also reach out at the link below.

https://altoonanursingandrehab.com/covid-19-update/

We are delighted at the progress we have seen, and we look forward to providing you with more updates in the coming weeks.

9.25.20

As of September 25, we have no new active cases of COVID-19 at our facility. One staff member tested positive last week and is quarantining at home until they’ve met CDC guidelines for recovery. Their last day of work was September 14.

We are continuing to test staff members weekly in order to aggressively identify and isolate any cases in our facility.

Polk County has seen a decline in the total rate of positive cases over the last two weeks, dropping our county below 10% positivity. This is a sign that our efforts to wear appropriate masks and PPE are working! Thank you for all you’re doing to keep the residents of Polk County safe.

Families may continue to schedule visits in the Conversation Station. If you would like to schedule a time to visit with a loved one, please contact Becky or Patty at (515) 967-4267 during regular business hours Monday-Friday. You can also reach out at the link below.

https://altoonanursingandrehab.com/covid-19-update/

Thank you for your support of Altoona Nursing & Rehabilitation Center!

9.18.20

As of September 18, one staff member has tested positive for COVID-19. Their last day of work was September 14. This individual is quarantining at home and will return to work once they’ve met CDC guidelines for recovery. We are happy to report that no residents currently have COVID-19. 

Following new CMS guidelines based on the positivity rate in our county, we continue to test all staff a minimum of once a week. Such frequent testing will result in the occasional positive test, but we would like to assure you that we are taking all possible precautions to keep our residents healthy and well. Safety is our top priority, and routine testing is truly the best way we can create a safe environment. We are lucky to have the resources to test at this frequency.

If a positive test result does arise, we will continue to follow CDC and CMS guidelines to isolate the case.

We are excited to announce that we are resuming outdoor family visits in the Conversation Station. If you would like to schedule a time to visit with a loved one in the Conversation Station, please contact Becky or Patty at (515) 967-4267 during regular business hours Monday-Friday. You can also reach out at the link below. 

https://altoonanursingandrehab.com/covid-19-update/ 

We remain dedicated to the health of our residents and staff and are grateful for your understanding as we work hard to keep our community safe.

9.8.20

Thank you for your continued support of Altoona Nursing & Rehab. As of September 8, there have been no changes at our facility. One resident tested positive on September 4, and this resident has been isolated and is receiving dedicated care. No additional residents or staff members have tested positive.

We will be conducting another round of facility-wide testing this week and will continue to provide regular updates as we receive results.

Please call (515) 967-426 during our regular business hours Monday-Friday if you have any questions or concerns, or to schedule a phone call with a loved one. You may also message us at the link below.

www.altoonanursingandrehab.com/covid-19-update/

We greatly appreciate your patience, understanding and support as we work to combat this virus.

9.4.20

Thank you for your continued support of Altoona Nursing & Rehab. Earlier today, we announced we had no active cases of COVID-19 at our facility. This afternoon, we received one positive test result from a resident.

A round of facility-wide testing for all staff members and residents has begun, and we will provide you with additional updates as results return.

We are working closely with the Polk County Health Department to ensure we are meeting all state and federal guidelines. Additionally, we continue to implement the following defensive measures:

  • Closely monitoring and screening all residents and team members for symptoms on a daily and shift-by-shift basis. This includes temperature checks and other CDC-recommended screenings. Due to the high case rate in our county, we are also testing employees three times per week in accordance with the CDC’s new mandate.
  • Enforcing social distancing, maintaining six feet between all individuals and limiting community activities.
  • Allowing only essential individuals (those providing critical care for residents) into the community.
  • Practicing frequent hand hygiene in accordance with CDC guidelines.
  • Frequent disinfecting of commonly touched environmental surfaces to decrease environmental contamination.
  • Taking higher-than-required protective equipment precautions, such as wearing masks, gloves and gowns as situations warrant their use.
  • Encouraging all residents to stay in their rooms as much as possible to better protect themselves.
  • Permitting only virtual tours and enforcing strict screening measures for new residents until further notice.

If you have any questions or concerns, please contact our team by calling (515) 967-4267 during regular business hours Monday-Friday. You may also message us at the link below.

www.altoonanursingandrehab.com/covid-19-update/

We greatly appreciate your patience and understanding as we work hard to combat this virus.

8.7.20

We are pleased to report that, as of August 7, all residents and staff members are healthy and well. One staff member, who tested positive for COVID-19 on July 19, has fully recovered and has returned to work.

Our team is still available to connect families with their loved ones. Give us a call at (515) 967-4267 during regular business hours Monday-Friday or message us at the button above to schedule.

Thank you for your support!

8.3.20

As of August 3, our COVID-19 unit remains empty. All residents are healthy and well. One staff member tested positive on July 19, which was also their last day of work. We are retesting residents and staff as symptoms arise.

We are grateful to our team for keeping residents safe and healthy during these challenging times. In an abundance of caution, we are continuing to comply with CMS guidelines to not allows outside visitors into the facility.

We know you miss seeing your loved ones in person, and we are happy to schedule virtual visits and telephone calls for you to connect with them. To schedule a call, please contact (515) 967-4267 during regular business hours Monday-Friday or message us at the link below.

www.altoonanursingandrehab.com/covid-19-update/

Thank you so much for your patience and understanding. We have received so many thoughtful deeds and kind words from our community, and our team is very appreciative of the continued support you have shown.

7.22.20

As of July 22, we have zero residents in our COVID-19 unit. One staff member tested positive for COVID-19, and their last day at the facility was July 19. This person is asymptomatic. We are continuing to monitor for symptoms in both staff and residents and are retesting as often as is necessary.

As we work hard to combat COVID-19, we cannot allow visitors into the facility just yet. We understand this is a tough time to be separated from loved ones and we wish you could visit in person. While we wait for the day when in-person visits can resume, we are happy to schedule virtual visits and telephone calls between residents and family members.

To schedule, please contact (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

Thank you for your patience as we continue to prioritize the health and safety of our residents and staff. We look forward to updating you again soon! 

7.6.20

We are thankful to report that we continue to be a COVID-free facility.

As of July 6, there are no residents in our “COVID-19” unit, and all staff members are healthy and working.

As we continue to comply with CMS guidelines for reopening, we cannot welcome visitors into our facility yet. We understand how difficult this time has been for our residents and their families, and we are fully dedicated to keeping you connected with your loved ones until visitors are permitted.

If you’d like to schedule a call or virtual visit with your loved one, please call (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

We can’t wait to have you back in our facility. We greatly appreciate your kind words and continued support for our staff and residents.

6.24.20

We are pleased to announce that all of our residents have fully recovered from COVID-19. We can’t thank our team members enough for their unwavering care over these last few months.

As of June 24, there are no residents in our “COVID-19” unit and all 90 residents are safely back in our well unit. All 132 staff members are also back to work.

We cannot wait to have you back in our facility to visit your loved ones in person. We know this is tough, and we appreciate your understanding 

as we continue to comply with CMS guidelines against reopening. We will let you know as soon as the guidelines change.

Our team is available to schedule calls or virtual visits with your loved one. We encourage you to do this if you haven’t in a while. If you’d like to do so, please call (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

We are celebrating a COVID-free Altoona and will continue to do our best to avoid any new positive cases. We can’t thank you enough for your support of our residents and staff.

6.22.20

We’re pleased to report there are no new cases of COVID-19 to report. Your support for our residents and team members has been greatly appreciated!

As of June 22, four residents remain in our “COVID-19” unit and 86 residents in our well unit. Seven staff members previously tested positive for COVID-19 but have fully recovered and rejoined us. 125 staff members have tested negative. 

We know the prolonged separation from your loved ones is difficult, and we really appreciate your understanding as we continue to comply with CMS guidelines to not reopen yet. Please continue to schedule calls or virtual visits with your loved one. It brightens their day! If you’d like to do so, please call (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

Thank you, again, for your patience and understanding.

6.18.20

We are excited to announce that five residents have fully recovered from COVID-19 and have been cleared to move back to our “well” unit!

As of June 18, we have four residents in our “COVID-19” unit and 86 residents in our well unit. Seven staff members previously tested positive for COVID-19 but have fully recovered and rejoined us. 125 staff members have tested negative. 

Thank you for your patience as we comply with CMS guidelines to not reopen yet. However, we encourage you to schedule a call or virtual visit with your loved one. If you’d like to do so, please call (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

We greatly appreciate your continued support of our residents and staff during this time. 

6.15.20

Once again, we have no new cases to report since our last update. We are incredibly grateful that we have not had any additional positive tests at this time. Thank you to the staff for your hard work in protecting residents and preventing spread. 

As of June 15, we have nine residents in our “COVID-19” unit and 81 residents in our “well” unit. Seven staff have tested positive for COVID-19 and 125 staff have tested negative. 

As we comply with CMS guidelines, we are not reopening yet. However, if you would like to schedule a call with your loved one, please call (515) 967-4267 during regular business hours Monday-Friday or message us at the link below. 

www.altoonanursingandrehab.com/covid-19-update/

Thank you for your unwavering support. We hope to update you with more good news soon!

6.11.20

We are very grateful that we do not have any new cases of COVID-19 since our last update.

As of June 11, we have 9 residents in our COVID-19 unit and 81 residents who tested negative. Seven staff members previously tested positive, while 125 others tested negative.

If you have any questions or would like to schedule a call with your loved one, please call (515) 967-4267 during regular business hours Monday – Friday. You may also message us at the link below.

www.altoonanursingandrehab.com/covid-19-update/

Thank you again for your continued support and well wishes for the Altoona Nursing & Rehabilitation Community. We look forward to updating you again soon.

6.8.20

The progress we’ve seen from our residents over the past week has been very encouraging. We are excited to announce that three residents have made full recoveries!

As of June 8, we have 9 residents in our COVID-19 unit and 78 residents in our “well” unit. Seven staff members previously tested positive, while 125 others tested negative. The last day of work for a staff member testing positive was May 24, 2020.

If you would like to schedule a phone call or virtual call with your family member, please call (515) 967-4267 during regular business hours Monday – Friday. You may also message us at the link below.

www.altoonanursingandrehab.com/covid-19-update/

We appreciate the well-wishes and prayers from our community. Thank you for your support, and we look forward to updating you again soon.

6.5.20

The wellbeing of our residents and staff is our utmost priority, and we do not take our responsibility to protect against COVID-19 lightly. While the Governor’s order does take steps to re-open business in Iowa, our mission to protect our residents remains our priority. Many of our residents are considered “high risk” for contracting the virus. Therefore, we will not be able to welcome visitors back into our facility on June 15.

As a nursing and rehabilitation facility, we are still mandated by CMS to restrict visitation until entering Phase 2 of the Phased Easing of Restrictions for Long-Term Care Facilities plan. The greatest COVID-19 risk comes from the movement of persons into and out of our facility, so until we receive further clarification from CMS, visitation restrictions will remain in place. In the meantime, we will continue to evaluate our residents’ health statuses and needs. We will warmly welcome visitors as soon as the Iowa Department of Health, Iowa Healthcare Association, Department of Inspection and Appeals, our Governor and our medical director all believe it is safe to do so.

We are very sorry for the prolonged disconnection with family members. We understand this is a difficult time for our residents and their families, and please know we are dedicated to keeping you connected with your loved ones during this time. We are still here to facilitate phone calls or video chats.

If you would like to schedule a phone call or virtual call with your family member, we encourage you to reach out at the following link or call (515) 967-4267 during regular business hours Monday – Friday.

www.altoonanursingandrehab.com/covid-19-update/

Thank you for your support and understanding through this challenging time.

6.3.20

As of June 3, we have 12 residents in our COVID-19 unit and 73 residents in our “well” unit. Seven staff members previously tested positive, while 125 others tested negative. The last day of work for a staff member testing positive was May 24, 2020.

We are excited to announce that many residents who previously tested positive are now in recovery mode and will soon transition into the COVID stepdown process.

We are continuing to screen each employee at the beginning of every shift, and no employee with symptoms is working. We are also staying in regular communication with our medical director, the local hospital system and the Polk County Health Department.

Your support of Altoona Nursing & Rehabilitation Center means so much to our staff and residents. Thank you for your continued kind thoughts, messages and prayers.

6.1.20

As of June 1, we have 12 residents in our COVID-19 unit and 73 residents in our “well” unit. Seven staff members previously tested positive, while 125 others tested negative. The last day of work for a staff member testing positive was May 24, 2020.

As a reminder, the numbers of positive and negative cases within our facility will fluctuate as we regularly test our staff and residents.

In order to effectively combat the virus within our facility, each employee is screened at the beginning of every shift, and no employee with symptoms is working. We are also staying in regular communication with our medical director, the local hospital system and the Polk County Health Department.

Thank you for your support of Altoona Nursing & Rehabilitation Center. We look forward to updating you again soon.

5.28.20

We are so appreciative to our Altoona community for the continued support, kind messages and prayers.

As of May 28, we have 14 residents who have tested positive for COVID-19 and 75 residents who have tested negative. Seven staff members have tested positive and 126 have tested negative. The last day of work for a staff member testing positive was May 24, 2020. Each employee is screened at the beginning and end of every shift, and no employee with symptoms is working.

The numbers of positive and negative cases will fluctuate as we are regularly testing our staff and residents.

You are welcome to contact us with any questions or concerns at the link below. If you’d like to speak with our administrator directly, please call (515) 967-4267 during regular business hours Monday – Friday.

https://altoonanursingandrehab.com/covid-19-contact-us/

5.26.20

Thank you again for your support, kind messages and prayers. We are so grateful to be a part of the Altoona community.

As of May 26, we have 11 residents who have tested positive for COVID-19 and 73 residents who have tested negative. Six staff members have tested positive and 126 have tested negative. The last day of work for a staff member testing positive was May 6, 2020.

We are so grateful to be able to test our staff and residents on a regular basis. As a result of this, the numbers of positive and negative cases will fluctuate regularly. In an effort to aggressively combat this virus, we are also screening each employee at the beginning and end of every shift. No employee with symptoms is working.

As always, we encourage our community to contact us with any questions or concerns at the link below. If you’d like to speak with our administrator directly, please call (515) 967-4267 during regular business hours Monday – Friday.

https://altoonanursingandrehab.com/covid-19-contact-us/

5.22.20

As of May 22, we have 14 residents who have tested positive for COVID-19 and 72 residents who have tested negative. Six staff members have tested positive and 126 have tested negative. The last day of work for a staff member testing positive was May 6.

As we continue to administer tests for COVID-19 on a regular basis, the numbers of positive and negative cases will fluctuate regularly. Each resident and employee that experiences symptoms is tested, and no staff members with symptoms are working. Finally, we screen each employee at the beginning and end of each shift to ensure we are taking every possible precaution.

If you have questions about your family member or loved one, please call our administrator directly at (515) 967-4267 during regular business hours Monday – Friday. You can also reach out at the contact link below.

https://altoonanursingandrehab.com/covid-19-contact-us/

Thank you for your support of Altoona Nursing & Rehabilitation Center. We look forward to updating you again next week.

5.20.20

We have felt incredible amounts of support from our community and healthcare partners through donations and well-wishes. We feel so grateful to have a generous supply of personal protective equipment (PPE) at this time. Thank you to our healthcare partners and community members for ensuring that we are safe while fighting this virus.

As of May 20, we have 12 residents who have tested positive for COVID-19 and 74 residents who have tested negative. Six staff members have tested positive and 126 have tested negative. The last day of work for a staff member testing positive was May 6.

As we continue to administer tests for COVID-19 on a regular basis, the numbers of positive and negative cases will fluctuate regularly. Each resident and employee that experiences symptoms is tested, and no staff members with symptoms are working. Finally, we screen each employee at the beginning and end of each shift to ensure we are taking every possible precaution.

If you have questions about a specific resident, please call our administrator at (515) 967-4267 during regular business hours Monday – Friday. You can also reach out at the contact link below.

https://altoonanursingandrehab.com/covid-19-contact-us/

Once again, we are thankful for your continued support of Altoona Nursing & Rehabilitation Center.

5.19.20

Our numbers have not changed since May 18. We still have 10 residents who have tested positive for COVID-19 and 76 residents who tested negative. Six staff members have tested positive, and the last day of work for an employee who tested positive was May 6. 126 employees have tested negative.

We are continuing to closely monitor the COVID-19 situation, and we are following all policies and practices as set by state and federal officials. Each resident and employee that experiences symptoms is tested, and no staff members with symptoms are working. We also screen each employee at the beginning and end of each shift to ensure we are taking every possible precaution.

If you have questions about a specific resident, please call our administrator at (515) 967-4267 during regular business hours Monday – Friday. You can also reach out at the contact link below.

https://altoonanursingandrehab.com/covid-19-contact-us/

Thank you for your support of Altoona Nursing & Rehabilitation Center.

5.18.20

Thank you for your continued support of Altoona Nursing & Rehabilitation Center. We are 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 situation, and we are following all policies and practices as set by state and federal officials.  

As of May 18, we have ten residents who have tested positive for COVID-19 and 76 residents who tested negative. Six staff members have tested positive, and the last day of work for an employee who tested positive was May 6. 126 employees have tested negative.

With testing for COVID-19 taking place on a regular basis, the numbers of positive and negative cases will fluctuate regularly. Each resident and employee that experiences symptoms is tested, and no staff members with symptoms are working. Finally, we screen each employee at the beginning and end of each shift to ensure we are taking every possible precaution.

The facility remains divided into two units of “well” and “COVID-19” residents to prevent spread. Each unit has a dedicated staff and separate staff dressing rooms and meal areas. Additionally, to drastically eliminate chances of exposure through outside contact, housing has been offered to all employees during this time. 

We are in daily communication with the health department and hospital system, as well as our medical director Dr. O’Connor, to ensure we’re providing the best care and following all protocols to keep all of our residents, families and team members safe. We appreciate all of the support we have received and look forward to updating you again soon.

5.15.20

As of May 15, we have 6 residents who have tested positive for COVID-19 and 85 residents who tested negative. Six staff members have tested positive, and the last day of work for an employee who tested positive was May 6. 126 employees have tested negative.

With testing for COVID-19 taking place on a regular basis, the numbers of positive and negative cases will fluctuate regularly. Each resident and employee that experiences symptoms is tested, and no staff members with symptoms are working. Finally, we screen each employee at the beginning and end of each shift to ensure we are taking every possible precaution.

The facility has been divided into two units of “well” and “COVID-19” residents to prevent spread. Each unit has a dedicated staff and separate staff dressing rooms and meal areas. Additionally, to drastically eliminate chances of exposure through outside contact, housing has been offered to all employees during this time. 

We are in daily communication with the health department and hospital system, as well as our medical director Dr. O’Connor, to ensure we’re providing the best care and following all protocols to keep all of our residents, families and team members safe. We appreciate all of the support we have received from the Polk County Health Department, Mercy and UnityPoint Hospitals and the entire community. 

5.12.20

Altoona Nursing & Rehabilitation Community is 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 situation, and we are following all policies and practices as set by state and federal officials.  

All residents and staff are tested regularly as symptoms arise, and as of May 12, four residents have tested positive for COVID-19. 94 residents have tested negative. Five staff members have tested positive, while 107 have tested negative. Any employee with symptoms is not working.

The facility has been divided into two units of “well” and “COVID-19” residents to prevent spread. Each unit has a dedicated staff and separate staff dressing rooms and meal areas. Additionally, to drastically eliminate chances of exposure through outside contact, housing has been offered to all employees during this time. 

We are in daily communication with the health department and hospital system to ensure we’re providing the best care and following all protocols to keep all of our residents, families and team members safe. We appreciate all of the support we have received from the Polk County Health Department, Mercy and UnityPoint Hospitals and the entire community. 

It is our highest priority to do everything we can to prevent exposure to COVID-19. We remain committed to the recommended preventative actions we already have in place and, under the guidance of our medical director Dr. O’Conner, we will continue to refine them as more is learned about how to best defend against exposure.

5.7.20

We are so grateful to our community for all of the support and encouragement. We’ve had several community members bring in treats for our staff and residents and offer encouragement, including a few students from a local preschool. We truly appreciate your support!

There has been no change in the status of cases since May 5.

5.5.20

We would like to thank the community for all the kind thoughts and well wishes.

As of May 5, every resident and employee at Altoona Nursing & Rehabilitation has been tested.  Currently, there remains one positive resident, who is asymptomatic and is residing in our quarantine COVID-19 unit. We have had 91 residents test negative.

Four members of our staff have tested positive for COVID-19, with approximately 10 tests still pending. The last date of work for a positive-testing staff member was May 2.  Any staff member who has exhibited symptoms or tested positive is not currently working.

If you have any questions, please contact us directly at the link below or by calling the facility Monday – Friday during regular business hours at 515-967-4267.

https://altoonanursingandrehab.com/covid-19-contact-us/

5.3.20

As of May 3, every resident and employee at Altoona Nursing & Rehabilitation has been tested.  We currently have one positive resident who is in our quarantine COVID-19+ unit. We have 91 negative residents. 

Two members of our staff have tested positive for COVID-19, with approximately 22 tests still pending. The last date of work for a positive testing staff member was May 2.  All staff members who either tested positive or exhibit symptoms are currently not working.

We remain in close contact with the Polk County Health Department, Iowa Health Care Association and the Mercy and UnityPoint Health systems,  and are grateful for the opportunity to combat this virus through facility-wide testing. If you have any questions, please contact us directly at the link below or by calling the facility during business hours.

https://altoonanursingandrehab.com/covid-19-contact-us/ 

5.1.20

 

Altoona Nursing & Rehabilitation Community is 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 situation, and we are following all policies and practices as set by state and federal officials.  

As of May 1, we have tested all residents and staff some results are still pending. We currently have 1 positive resident who is in our quarantine COVID-19+ unit. We have 78 negative residents.

We have two positive staff and are awaiting results from other staff tests. The last date of work for a positive testing staff member was April 17, 2020. Anyone with symptoms is not working.

4.29.20

Altoona Nursing & Rehabilitation Community is 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 situation, and we are following all policies and practices as set by state and federal officials.  

We’ll be updating information here on a regular basis.

Frequently Asked Questions:

Resident/Family 

What is the current visitation policy?

At this time, Altoona Nursing & Rehabilitation Community is restricting any visitation from family members or friends. Additionally, only essential personnel are permitted to enter the facility, and they are screened prior to entry. 

How can I communicate with my loved one during this time? 

We strongly encourage you to continue to communicate with your loved one through technology such as their phones or iPads. We will do our best to assist you and your loved one with this process. 

Are residents still able to attend routine medical visits?

Our team will consult with the resident and designated family member to determine if the appointment is essential or may be rescheduled.

Am I able to drop off supplies to my loved one?

Yes. Please coordinate with our facility, and arrangements will be made for a drop-off outside of the facility. We will follow sanitization protocols for all items entering the facility.

Are residents allowed to leave the facility?

To keep our facility as safe as possible, we are asking that residents not leave the facility. Should a resident leave the facility (e.g. hospitalization), they will be screened before being readmitted to our facility. They will also be quarantined for 14 days.

COVID-19 Protocol 

What precautionary methods does Altoona Nursing & Rehabilitation Community have in place to fight COVID-19?

Closely monitoring and screening all residents and team members for symptoms on a daily and shift-by-shift basis. This includes temperature checks and other CDC-recommended screenings. We are screening residents three times per day as well. 

Enforcing social distancing, maintaining six feet between all individuals and limiting community activities. 

Allowing only essential individuals (those providing needed essential care for residents) into the community. 

Practicing frequent hand hygiene in accordance with CDC guidelines.

Frequent disinfecting of commonly touched environmental surfaces to decrease environmental contamination.

Taking higher-than-required protective equipment precautions, such as wearing masks, gloves and gowns as situations warrant their use. 

Encouraging all residents to stay in their rooms as much as possible to better protect themselves.

Permitting only virtual tours and Facetime and enforcing strict screening measures for new residents until further notice.

Working with our engineers and building maintenance team to move residents to appropriate wings and control airflow in the building.

To minimize spread to our residents, all staff has been asked to follow the stay-at-home guidelines and encouraged to have someone else in their household make all of their essential errands.

What is the quarantine protocol?

If a resident is confirmed positive for COVID-19, they are relocated to a separate section of the facility with dedicated staff members to care for them. If needed, they are relocated to the nearest hospital.

What happens if a staff member is tested positive for COVID-19?

In accordance to CDC guidelines, staff members who test positive for COVID-19 are required to quarantine for 10 days and will not be allowed to return to work until they are completely asymptomatic or test negative. 

Have residents been provided face masks?

Yes. All residents have been provided masks, gloves and additional sanitizing products.

Will positive-testing residents receive separate caregivers, staff members, etc.?

Yes. The facility is being divided into two sections of “well” and “COVID-19” residents to prevent spread. Each hall has a dedicated staff and separate staff dressing rooms and meal areas. Additionally, to drastically eliminate chances of exposure through outside contact, housing has been offered to all employees during this time.

How will you protect other residents who have not tested positive?

Residents who have tested positive for COVID-19 are being relocated to a separate region of the facility. Residents who are well will not be interacting with staff who are dedicated to working with those who have tested positive for COVID-19. 

Are staff being checked regularly?

Yes. All staff are checked for symptoms on a daily and shift-by-shift basis, both at the beginning and end of each shift. This includes temperature checks and other CDC-recommended screenings. If staff display any symptoms during their shift, they are asked to immediately leave the floor, report to their supervisor and exit the community.

Are residents being checked regularly?

Yes. All residents are being checked three times per day for symptoms. This includes temperature checks and other CDC-recommended screenings. 

Does Altoona Nursing & Rehabilitation Community have the necessary supplies to support its residents?

Yes. Our staff is providing the highest care for your loved one during this unprecedented time. Our team is taking higher-than-required protective equipment precautions, such as wearing masks, gloves and gowns as situations warrant their use.

Facility 

Has communal dining been canceled?

Yes. All meals are being delivered to residents’ rooms.

Are health care professionals allowed in the facility?

Altoona Nursing & Rehabilitation Community is only allowing essential individuals (those providing needed essential care for residents) into the community. 

Who should I contact if I have questions?

If you have questions, please contact Tammy Olson at 515-967-4267.

Are you currently hiring?

Yes, we are still hiring for caregiver and nursing positions. All new team members will be screened before beginning work. 

Are you permitting new admissions?

We have a responsibility to care for the aging population. This includes accepting new admissions. We are following all protocols for strict testing and screening procedures when admitting new residents to ensure we protect everyone in our care. 

Request More Information

Current Tour Policy

Due to COVID-19, we are currently not offering In-Person tours. If you would like to see our community, we invite you to view our photo gallery for the time being. Don’t hesitate to contact us with questions or to request more information!

Life at Altoona

Rehabilitation Services​

Rehabilitation Services

At Altoona Nursing & Rehabilitation Center, our therapy team can provide services for both long-term residents and short-term rehab to home. We can perform a home evaluation prior to discharge to ensure all goals have been attained for the safest return home.
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Skilled Nursing

Skilled Nursing

The number one priority at Altoona Nursing & Rehab is the comfort, safety and the well-being of each of our residents and peace of mind for their families. Come for a tour. Our attractively landscaped, wooded setting sets the tone for the warm welcome you'll receive inside.
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Special Services​

Special Services

The Special Care Unit offers a comfortable, nurturing and safe atmosphere for those with Alzheimer's and other dementias. This secure unit was completely designed to provide a convenient and comfortable setting in an open, active environment.
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Request More Information

Our goal is to make sure all of your questions about Altoona Nursing & Rehab are answered. Request more information today to learn about our community! 

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